Refund and cancellation policy
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Draft for review. This text was written from how Maifast works today. Please check every part, fill in the parts marked [Owner: …], and delete this note before you rely on it.
This page explains how paying for a Maifast membership works, and what happens if you want to cancel or a payment is rejected.
Free to start
You can create an account and try Maifast for free. You only pay if you choose a membership.
How payment works
Choose a plan on the membership page. Its price and number of days are shown there.
Pay by UPI, using the QR code or the UPI ID shown on that page.
Enter the transaction ID and upload a screenshot of the payment.
Our team checks the payment and approves or rejects it.
Your membership days start after approval. If you already have a membership, the new days are added after it ends. Sometimes payments are closed for a while, and the membership page then says so.
Rules for payment proof
You can have only one payment waiting for approval at a time.
Each transaction ID and each screenshot can be sent only once.
The plan's price and days are saved with your request. If we change the plan later, it does not change what you paid for.
No automatic renewal
Nothing renews by itself. Maifast has no automatic payments: you always pay yourself, by UPI. When your days run out, your account goes back to the free plan, and your workspaces and sheets stay. You pay again only if you choose to.
Cancelling
A membership ends by itself when its days run out, so you do not need to cancel anything to stop paying. There is no cancel button in the app. If you sent a payment request by mistake, contact us with the transaction ID.
If your payment is rejected
The reason is shown as an "Admin note" in your payment history.
You can send a new request with the right details.
A transaction ID or screenshot cannot be sent twice. If you think a rejection was a mistake, contact us with the transaction ID instead of sending it again.
Refunds
The app has no refund button, so any refund is handled by our team directly. [Owner: add your refund rule here: whether refunds are given and in which cases, how to ask for one, and how the money is sent back.]
Free days
Free premium days, such as referral rewards, are not paid for. They are membership days, not money.
Contact
For any payment question, contact us through the WhatsApp button or the contact form on our home page, and include your transaction ID. See also our Terms and Conditions.